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Alchemy Support

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ALCHEMY SUPPORT KEY BENEFITS:

  • Unlimited phone, email & remote technical support.[8am - 8pm (EST) Mon. - Fri.]
  • Knowledge Center Access
  • Software Assurance and Service Releases
  • 24x7 support, Enterprise Support & On-Site support (Optional)
  • Advance Replacement of Brooktrout & OpenText Hardware (Optional)
Product Status
Alchemy 6 SP3 and earlier Sustaining Maintenance
Alchemy 7.0, 7.1, 7.2, 7.3, & 7.4 Sustaining Maintenance
Alchemy 7.6 Sustaining Maintenance
Alchemy 8.0 Sustaining Maintenance
Alchemy 8.2 Sustaining Maintenance
Alchemy 8.3 Sustaining Maintenance
Alchemy 9.0 Supported

 

Fax-Over-IP (FoIP), Fax Gateways , Fax Virtualization, RightFax Shared Services, Least Cost Routing, Cisco Fax, RightFax Support, Avaya, ShoreTel, Mitel, and MFP Fax integrations - This is the language we speak everyday with our clients. Call us at 866-730-1700 to speak with one of our Business Associates.