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Alchemy Support



Alchemy Support Key Benefits:

  • Unlimited phone, email & remote technical support.[8am - 8pm (EST) Mon. - Fri.]
  • Knowledge Center Access
  • Software Assurance and Service Releases
  • 24x7 support, Enterprise Support & On-Site support (Optional)
  • Advance Replacement of Brooktrout & OpenText Hardware (Optional)


Product Status Date
Alchemy 6 SP3 and earlier Sustaining Maintenance N/A
Alchemy 7.0, 7.1, 7.2, 7.3, & 7.4 Sustaining Maintenance N/A
Alchemy 7.6 Sustaining Maintenance N/A
Alchemy 8.0 Sustaining Maintenance N/A
Alchemy 8.2 Sustaining Maintenance N/A
Alchemy 8.3 Sustaining Maintenance Until April 2014
Alchemy 9.0
Currently Supported 24 months after release of a subsequent version


Fax-Over-IP (FoIP), Fax Gateways , Fax Virtualization, RightFax Shared Services, Least Cost Routing, Cisco Fax, RightFax Support, Avaya, ShoreTel, Mitel, and MFP Fax integrations - This is the language we speak everyday with our clients. Call us at 866-730-1700 to speak with one of our Business Associates. RightFax Support, RightFax Services, RightFax Enterprise Support, RightFax Technical Support, RightFax Helpdesk, RightFax Help Desk, RightFax Technical Assistance, RightFax Integration Support, RightFax Migration Support, opentext rightfax support, captaris rightfax support, captaris support, foip suppor

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