Alchemy Support

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Alchemy Support Key Benefits:

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  • Unlimited phone, email & remote technical support. [8am - 8pm (EST) Mon. - Fri.]
  • Knowledge Center Access
  • Software Assurance and Service Releases
  • 24x7 support, Enterprise Support & Onsite Support (Optional)
  • Advance Replacement of Brooktrout & OpenText Hardware (Optional)
Product Status End-of-life Date
Alchemy 6 SP3 and earlier End-of-life No Longer Supported
Alchemy 7.0, 7.1, 7.2, 7.3, & 7.4 End-of-life No Longer Supported
Alchemy 7.6 Supported February 1, 2007
Alchemy 8.0 Supported June 1, 2008
Alchemy 8.2 Supported October 13, 2010
Alchemy 8.3 Supported 24 months after release of a subsequent version

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Fax-Over-IP  (FoIP), Fax Gateways , Fax Virtualization, RightFax Shared Services, Least Cost Routing, Cisco Fax,  Avaya, ShoreTel, Mitel, and MFP  Fax integrations - This is the language we speak everyday with our clients. Call us at 866-730-1700 to speak with one of our Business Associates.


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Customer Testimonials

As part of our ERP Solution implementation, a number of integrated solutions were identified as essential for our first phase of work. One of these solutions identified was a Fax Solution. When performing a selection for the Fax solution, we looked for a solution that would fit with our ERP Sol...

Cesar V.
Energy Industry